All 'Selling from the Heart' Posts

What to do about “I Can’t Afford It”

My client (let’s call her Jane) was having a great sales conversation with a potential client for her Big Leap Programme and it was clear just how much this lady would benefit from working with her. But when she asked “would you like to book your first session?” the client said.  “Oh, I would love to…. but I just can’t…

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How it feels when you don't follow up

How your Client Feels when you don’t Follow up

I hope you’ve had a wonderful summer and that it’s been relaxing and productive for you in equal measure, and you’re feeling relaxed and ready to refocus on the remainder of the business year. As part of my own summer break a few years ago, I attended a small festival where I had a healing session that was very nurturing…

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How to set prices for your services

How to Set the Right Price for your Services

I know from the clients I work with that pricing is one of the key things that keeps many heart-centred business owners stuck and prevents them getting out there and enrolling new clients. It is so common for me to be asked:   “What should I be charging?”  or “What is the “right price” for my service/programme?”. Well, here’s the gnarly…

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Closing Sale

Why “Closing the Sale” won’t work for your Heart-Centred Business

A few years ago I ran a poll as part of a webinar I was running on “heart-centred sales”. To my surprise over half of the respondents answered that their biggest sales challenge was “Closing the Sale”. This response was not what I expected, and for me it marked one of those big “Aha!” moments that helped me understand my…

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Violet's Boutique in Laguna Beach, California

Sales Lessons from Violet’s Boutique

Last year I was in Laguna Beach, California to attend a live event – I packed my bikini and booked a hotel with a pool so I could relax in the sun for a couple of days before the conference.  Ha!  The universe had other plans and instead I got a week of cold, pouring rain – and of course…

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Therapist talking to client, client looks unhappy

Why selling by the session hurts everyone

Today I want to talk to you about why selling your services by the session or by the hour is not only hurting your business, but it’s also hurting your clients. I’ve had two recent personal experiences that have really highlighted this for me and have inspired me to record this video for you. Watch the video or scroll down…

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Remember, Sales is all about the Slugs!

During a recent Q&A session, I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach,  was sharing how, since doing the “Get More Clients Saying Yes!” course her sales conversations have…

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woman knocking at door seen through a peephole and smiling

I really struggle to sell myself

Today I want to talk about a phrase that I often hear, either during my live Q&A sessions, or within my Facebook community… “I really struggle when it comes to selling myself.” Watch the video or scroll down to read more.   Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to…

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Should I be Discounting my Pricing right now? (Covid-19)

I understand that there is a huge genuine desire to help and serve right now when many people are struggling to adapt to being at home, the anxiety created by the current pandemic, and for some groups of people (but not all) a concern about how their income is being affected.   And I know that for many of my clients…

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Is this the REAL threat to your business during Covid-19

There’s something I want to talk about today that I’m seeing a lot of right now and I’m really fearing for a lot of small business owners because of it.   In fact it’s the thing I think is creating the most danger for a lot of the small business owners in my community – and I’m seeing it over and…

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To Sell or Not to Sell? … during Covid-19

In this video I’m talking about what a member of my Business from the Heart Membership called “the delicacy” of carrying on with usiness as usual during the current Coronavirus situation.   She said: “I’m ready to continue with my business. I can pivot my offline business to serve people virtually, but I feel that it could be perceived as opportunistic…

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Fall in love with sales

How to Fall in Love with Sales

If you are like most of the heart-centred business owners that I know you probably shy away from situations that involve “selling” your services. I know this sounds kind of crazy because of course you do want clients! But it’s actually really common – you’re in business because you want to make a difference to others, or because you are…

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