All 'Selling from the Heart' Posts

Confident lady selling online

[Podcast] Selling from Webinars – without the Sleaze

I’m a real fan of launching having been launching my own course and now membership regularly for the past decade! So I was thrilled to be invited to ‘The Launch Lab’ Podcast hosted by Liz Meville, and even more excited by the theme of this particular episode – how to sell from webinars without the sleaze. Listen to it here!…

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give them what they want

Give them what they want, not what they need

I’m sure you’ve heard this phrase plenty of times before: Give them what they want, not what they need. And I’m sure you’ve always felt a bit suspicious of it too.   After all, it just has that ring of the manipulative about it doesn’t it?   Surely the authentic thing to do would be to be honest with your client…

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Why Sleazy Sales Tricks Don’t Work

Way back in the dark days, when I was a corporate cubicle dweller there was a common trick used by salespeople.  One that I was taught as a rookie recruitment consultant, and it served me well – up to a point. I was trained to cold call potential clients and tell them that my company was conducting an industry survey…

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wobbly jelly

When you Wobble your Client Wobbles

Today I wanted to give you a quick reminder of how important it is to bring a solid, confident foundation to your sales interactions because… When You Wobble Your Client Wobbles What I mean by this is that in your interactions with potential clients you radiate a certain energy, and it’s an energy that your client picks up on, often…

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Many keys

A Confused Mind Says “No”

As you know, I want my role in your life to be to help you get more clients saying “Yes Please!” to working with you. This doesn’t only mean doing the things you need to do to guide them naturally to a Yes.   It also means NOT doing those things that you might unwittingly do to cause them to…

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Avoiding follow up

Are you Avoiding Following-Up?

Having taught hundreds of heart-centred business owners over the past several years I know that the aspect of sales that many people find the most difficult and uncomfortable is the Follow up. You know what I mean, you meet someone while networking. You introduce yourself with your Captivating Introduction. They indicate that they might be interested in what you do.…

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The Pushmi-Pullyu of Sales Conversations

The Pushmi-Pullyu of the Sales Conversation

Today I want to talk to you about the Pushmi-Pullyu of the sales conversation. Do you remember the Pushmi-Pullyu? If you’re not familiar with it, it’s a two-headed animal who has a head on opposing sides of his body. He’s a character from the book and the film Dr. Doolittle. There’s actually a Pushmi-Pullyu in your sales conversations too! What…

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Scared of talking about your clients Problems?

One of the things I often see with business owners who don’t yet feel fully comfortable about sales, is side-stepping or tip-toeing around speaking to potential clients about their problems because they don’t want to come off as insensitive, or even worse, manipulative. They’ve heard all about techniques like using “pain points” to get a client to sign up –…

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What to do when your Client says “No”

What do you do in that awkward moment at the end of a sales conversation where the client decides: “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…

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pricing on website

Should you put your Prices on your Website?

A question I get asked a lot by small business owner’s whether putting your prices on your website is a good idea or not And my answer usually? It depends: Here’s the thing about pricing on your website, and this is what I teach in my Get More Clients Saying Yes! course: There no absolute clear cut answer to the…

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get your first paying clients

How to get those First Few Paying Clients

When you first start out in business it can feel like there’s so much going on that you need to think about — people are teaching you how to launch online programmes and how to run Facebook ads and all of these advanced strategies — sometimes the issue at hand is not how to run a big launch, create a…

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The good news is: There is no Price Police!

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the video below or scroll down…

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