All 'Selling from the Heart' Posts

Scared of talking about your clients Problems?

One of the things I often see with business owners who don’t yet feel fully comfortable about sales, is side-stepping or tip-toeing around speaking to potential clients about their problems because they don’t want to come off as insensitive, or even worse, manipulative. They’ve heard all about techniques like using “pain points” to get a client to sign up –…

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What to do when your Client says “No”

What do you do in that awkward moment at the end of a sales conversation where the client decides: “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…

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pricing on website

Should you put your Prices on your Website?

A question I get asked a lot by small business owner’s whether putting your prices on your website is a good idea or not And my answer usually? It depends: Here’s the thing about pricing on your website, and this is what I teach in my Get More Clients Saying Yes! course: There no absolute clear cut answer to the…

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get your first paying clients

How to get those First Few Paying Clients

When you first start out in business it can feel like there’s so much going on that you need to think about — people are teaching you how to launch online programmes and how to run Facebook ads and all of these advanced strategies — sometimes the issue at hand is not how to run a big launch, create a…

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The good news is: There is no Price Police!

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the video below or scroll down…

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Tired of hearing “I Need To Think About It”?

There’s nothing more frustrating for a small business owner  than hearing a string of potential clients say “I need to think about it” at the end of your sales conversations. And if you’re at a place where “I need to think about it” has become a phrase you are hearing more often than you’d like, this article is for you.…

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4 Lessons from buying Transformation from my own student

Recently I made a decision to do a big piece of what I call the “inner work”. In the earlier days of my business I made regular investments in shifting the subconscious blocks that were causing me to self-sabotage. Things like an unconscious fear of success because that might mean overwhelm and a relapse of my ME/CFS symptoms, and later…

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Is this the REAL threat to your business during Covid-19

There’s something I want to talk about today that I’m seeing a lot of right now and I’m really fearing for a lot of small business owners because of it.   In fact it’s the thing I think is creating the most danger for a lot of the small business owners in my community – and I’m seeing it over and…

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Money Pot

The Therapists and the Money Pots

Something that I notice a lot when speaking to my the people going through my Get More Clients Saying Yes! course is the habit of making assumptions about a potential clients ability to afford to work with them. Here are some of the things that I hear. “My clients are all therapists – they can’t afford my prices” “She’s retired…

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when your clients can't afford you

Do you find your clients can’t afford you?

This is a story about me and my business. But it is also a story about you and your business. You see, my clients can’t afford to work with me. Let me tell you more: There is a particular type of person who I feel most strongly called to work with and with whom I do my best work and…

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Sales Mastery

Is it time to Commit to Sales Mastery?

Now, those of you who know me well will know that I do have my “soapbox” moments! And there’s something in particular that I find myself getting into a bit of a rant about every now and again. I wrote about it last year and it certainly triggered quite a response. It’s an important message and it still bugs me…

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What to do about “I Can’t Afford It”

My client (let’s call her Jane) was having a great sales conversation with a potential client for her Big Leap Programme and it was clear just how much this lady would benefit from working with her. But when she asked “would you like to book your first session?” the client said: “Oh, I would love to…. but I just can’t…

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