All 'Selling from the Heart' Posts

Understanding the “No”

Today I want to talk to you about understanding the “No” that you sometimes get at the end of a sales conversation. I’ve noticed a tendency amongst my clients to beat themselves up if a potential client says that “No”. They question themselves, thinking they did something wrong or that they are a failure because they couldn’t get the client…

They say “YES” then disappear

Today I’m addressing a very common complaint that I hear from small business owners:  That their potential clients say, “Yes, I’m going to work with you,” or, “Yes, I’m going to buy your programme,” and then they disappear.  They don’t book in, they don’t pay, you can’t get a hold of them, and you don’t hear from them again. And…

“Why would they spend their money on me?”

There is a block that is really surprisingly common amongst the types of heart-centered business owners that I tend to work with and it shows up as one of the following.  They’re all slightly different, but related: Doubting the value that you can bring your clients  Doubting your own value  Doubting the value of the work that you do Watch…

Staying Inside the Sales Bubble

Today I’m talking about something that we used to talk about a lot back in the days of my corporate sales career that could make a huge difference to the outcome of your sales conversations – the importance of keeping your potential client inside your “sales bubble.” Watch the video below or scroll down to read the blog. What is…

How Zippy from Rainbow can help with your Sales Conversations

I might be at risk of showing my age with this one… but do you remember Zippy from Rainbow? Poor old Zippy, he had a zip instead of lips so when he went “on and on” talking too much his friends would just grab one end of the zip and pull it round to shut him up! Do you need…

The good news is: There is no Price Police!

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the video below or scroll down…

Do you find your clients can’t afford you?

This is a story about me and my business. But it is also a story about you and your business. You see, many of my most ideal clients can’t afford to work with me. Let me tell you more: There is a particular type of person who I feel most strongly called to work with and with whom I do…

Is it time to Commit to Sales Mastery?

Those of you who know me well will know that I have my “soapbox” moments! And there’s something in particular that I find myself getting into a bit of a rant about every now and again. So, if you don’t like getting ranted at, look away now! But if you are open to some straight talking about what might not…

Why your clients “need to think about it” – it’s all about the Slugs!

During a recent client call I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach,  was sharing how, since doing my “Get More Clients Saying Yes!” course her sales conversations have…

“You’re just too expensive”

Todays article is about what happens when you get to the end of the sales conversation, things are going beautifully and you are feeling excited because you can just see what a difference working with you is going to make to this client.  But then instead of an excited “Yes please!” what you hear instead is: “You’re just too expensive”…

Should you “fire” that difficult client?

One of the things you get better at as your sales process improves is learning how to sign up only your most ideal clients – the ones who you most love working with, and with whom you get the best results. In the early days you can just feel grateful that anyone is willing to pay you! But as time…

Should you put your Prices on your Website?

A question I get asked a lot by small business owners is whether putting your prices on your website is a good idea or not.  And my most common response is: Well, it depends… Because here’s the thing about pricing on your website, and this is what I teach in my Get More Clients Saying Yes! course: There no absolute…