All 'Selling from the Heart' Posts
An interesting thing happened this weekend – I found myself breaking one of my own cardinal rules of non-pushy sales. I spent the weekend at Nick James’ “Ultimate Product Launch” seminar learning strategies to help me launch my new workshop “Selling from the Heart from Speaking” later this year. Now, the value of attending seminars is not just about what…
My first big live event “Selling from the Heart Live” at the weekend went fabulously. We had 70 lovely heart-centred women and men all learning how to sell and attract clients in a way that feels authentic and comfortable for everyone involved – No red arrows and shouty “buy-now” buttons on your website, or talking at people until they are…
One of the most important gifts you can give your client during a sales conversation is to let them feel heard. But are you letting your client – and your business – down in your eagerness to help and serve? As you know, I recommend that you develop connection with your client and get to understand what has drawn them…
My “Get More Clients Saying Yes!” programme started last week and the first module was spent exploring how our beliefs and attitudes connected to sales and selling can really hold us back in our businesses – after all, if you believe there is something inherently “dirty” about the whole process of sales or that it is “wrong” to charge money…
I recently sent out my first ever email broadcast to my community of heart-centred business owners – people who had attended my workshop or online programme, or who had signed up to my free video e-course “The 7 Steps to Yes”. Because it had been such a busy year for me putting the foundations under my new business, I was…
One important piece of advice I like to give to anyone wanting to improve their sales conversations – and so increase the number of clients saying “Yes Please!” to working with you – is this: Don’t Try to Sell. “What?” I can almost hear you asking me with that puzzled tone “I’m reading your blog because I want to learn…
You don’t have to be a coach or healer for a sales conversation to be a healing experience for your client. It is just the same if you are a web designer or an accountant, or providing any other service. If you are working from the heart and are really committed to making a difference to your clients then, rather than…
When and where do you conduct your conversations with your potential clients? Have you ever been guilty of answering the phone to a client while in the supermarket checkout queue? What about returning a client’s call 10 minutes before you’re due to head out for the school run and end up having to carry on the conversation as you drive? If…
I’ve just finished reading a fantastic book “Switch – How to Change Things When Change is Hard” by Chip and Dan Heath. In it the authors draw on decades of scientific studies as well as examples of real-life turnarounds to analyse why we find change so hard, and what needs to happen for it to be easier. This got me…
Do you think you have to be a good Salesperson to get more clients saying “Yes!” to working with you? If so, that might be the very thing that is holding you back. I’ll explain why. First of all, can you reflect back to what flashed through your mind when you read the title of this blog post? What does…
What do you do in that awkward moment at the end of a sales conversation where the client decides “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…