All 'The Sales Conversation' Posts
One of the things I often see with business owners who don’t yet feel fully comfortable about sales, is side-stepping or tip-toeing around speaking to potential clients about their problems because they don’t want to come off as insensitive, or even worse, manipulative. They’ve heard all about techniques like using “pain points” to get a client to sign up –…
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What do you do in that awkward moment at the end of a sales conversation where the client decides: “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…
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When you first start out in business it can feel like there’s so much going on that you need to think about — people are teaching you how to launch online programmes and how to run Facebook ads and all of these advanced strategies — sometimes the issue at hand is not how to run a big launch, create a…
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There’s nothing more frustrating for a small business owner than hearing a string of potential clients say “I need to think about it” at the end of your sales conversations. And if you’re at a place where “I need to think about it” has become a phrase you are hearing more often than you’d like, this article is for you.…
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Recently I made a decision to do a big piece of what I call the “inner work”. In the earlier days of my business I made regular investments in shifting the subconscious blocks that were causing me to self-sabotage. Things like an unconscious fear of success because that might mean overwhelm and a relapse of my ME/CFS symptoms, and later…
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There’s something I want to talk about today that I’m seeing a lot of right now and I’m really fearing for a lot of small business owners because of it. In fact it’s the thing I think is creating the most danger for a lot of the small business owners in my community – and I’m seeing it over and…
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Now, those of you who know me well will know that I do have my “soapbox” moments! And there’s something in particular that I find myself getting into a bit of a rant about every now and again. I wrote about it last year and it certainly triggered quite a response. It’s an important message and it still bugs me…
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A few years ago I ran a poll as part of a webinar I was running on “heart-centred sales”. To my surprise over half of the respondents answered that their biggest sales challenge was “Closing the Sale”. This response was not what I expected, and for me it marked one of those big “Aha!” moments that helped me understand my…
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Last year I was in Laguna Beach, California to attend a live event – I packed my bikini and booked a hotel with a pool so I could relax in the sun for a couple of days before the conference. Ha! The universe had other plans and instead I got a week of cold, pouring rain – and of course…
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During a recent Q&A session, I found myself coming up on the spot with an analogy about slugs. My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach, was sharing how, since doing the “Get More Clients Saying Yes!” course her sales conversations have…
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Today I want to talk about a phrase that I often hear, either during my live Q&A sessions, or within my Facebook community… “I really struggle when it comes to selling myself.” Watch the video or scroll down to read more. Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to…
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In this video I’m talking about what a member of my Business from the Heart Membership called “the delicacy” of carrying on with usiness as usual during the current Coronavirus situation. She said: “I’m ready to continue with my business. I can pivot my offline business to serve people virtually, but I feel that it could be perceived as opportunistic…
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