All 'The Sales Conversation' Posts
Now, those of you who know me well will know that I do have my “soapbox” moments! And there’s something in particular that I find myself getting into a bit of a rant about every now and again. I wrote about it last year and it certainly triggered quite a response. It’s an important message and it still bugs me…
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A few years ago I ran a poll as part of a webinar I was running on “heart-centred sales”. To my surprise over half of the respondents answered that their biggest sales challenge was “Closing the Sale”. This response was not what I expected, and for me it marked one of those big “Aha!” moments that helped me understand my…
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Last year I was in Laguna Beach, California to attend a live event – I packed my bikini and booked a hotel with a pool so I could relax in the sun for a couple of days before the conference. Ha! The universe had other plans and instead I got a week of cold, pouring rain – and of course…
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During a recent Q&A session, I found myself coming up on the spot with an analogy about slugs. My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach, was sharing how, since doing the “Get More Clients Saying Yes!” course her sales conversations have…
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Today I want to talk about a phrase that I often hear, either during my live Q&A sessions, or within my Facebook community… “I really struggle when it comes to selling myself.” Watch the video or scroll down to read more. Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to…
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There’s something I want to talk about today that I’m seeing a lot of right now and I’m really fearing for a lot of small business owners because of it. In fact it’s the thing I think is creating the most danger for a lot of the small business owners in my community – and I’m seeing it over and…
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In this video I’m talking about what a member of my Business from the Heart Membership called “the delicacy” of carrying on with usiness as usual during the current Coronavirus situation. She said: “I’m ready to continue with my business. I can pivot my offline business to serve people virtually, but I feel that it could be perceived as opportunistic…
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If you are like most of the heart-centred business owners that I know you probably shy away from situations that involve “selling” your services. I know this sounds kind of crazy because of course you do want clients! But it’s actually really common – you’re in business because you want to make a difference to others, or because you are…
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A conversation between Marianne Cantwell and Catherine Watkin Do you consider yourself a Highly Sensitive Person (HSP), introvert or empath? Do you ever feel that sales is just not “for you” because you feel you can’t be as bullish and outgoing as you need to be successful? If so then you are going to love this “chat” that my great…
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Today I want to talk to you about timing in your sales conversation and why getting it wrong can cost you the sale – even if the client actually wants and needs what you have to offer. The video today was inspired by a sales conversation I had earlier in the year where I was the potential customer. I’d been to…
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This is a question that comes up over and over when I run my “Get More Clients Saying Yes!” course. It’s also an emotional one, with many clients and friends having strong opinions around the topic. Is it right to try and get a decision on the spot during sales conversations? Doesn’t that put pressure on the client and make…
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I might be at risk of showing my age with this one… but do you remember Zippy from Rainbow? Poor old Zippy, he had a zip instead of lips so when he went “on and on” talking too much his friends would just grab one end of the zip and pull it round to shut him up! Do you need…
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