All 'The Sales Conversation' Posts

Broke my own rules

How I broke my own Rules for Non-pushy Sales

An interesting thing happened this weekend – I found myself breaking one of my own cardinal rules of non-pushy sales. I spent the weekend at Nick James’ “Ultimate Product Launch” seminar learning strategies to help me launch my new workshop “Selling from the Heart from Speaking” later this year. Now, the value of attending seminars is not just about what…

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rushing clients

Why Rushing your Clients could be Scaring them off

My first big live event “Selling from the Heart Live” at the weekend went fabulously.  We had 70 lovely heart-centred women and men all learning how to sell  and attract clients in a way that feels authentic and comfortable for everyone involved – No red arrows and shouty “buy-now” buttons on your website, or talking at people until they are…

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are your clients feeling heard

Are your Clients Feeling Heard?

One of the most important gifts you can give your client during a sales conversation is to let them feel heard.  But are you letting your client – and your business – down in your eagerness to help and serve? As you know, I recommend that you develop connection with your client and get to understand what has drawn them…

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Sparkler

Taking Time to Celebrate 2012

I recently sent out my first ever email broadcast to my community of heart-centred business owners – people who had attended my workshop or online programme, or who had signed up to my free video e-course “The 7 Steps to Yes”. Because it had been such a busy year for me putting the foundations under my new business, I was…

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Don’t Try to Sell!

One important piece of advice I like to give to anyone wanting to improve their sales conversations – and so increase the number of clients saying “Yes Please!” to working with you – is this:  Don’t Try to Sell. “What?”  I can almost hear you asking me with that puzzled tone “I’m reading your blog because I want to learn…

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healing power

The Healing Power of the Sales Conversation

You don’t have to be a coach or healer for a sales conversation to be a healing experience for your client. It is just the same if you are a web designer or an accountant, or providing any other service. If you are working from the heart and are really committed to making a difference to your clients then, rather than…

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Value your leads

There’s a Time and a Place

When and where do you conduct your conversations with your potential clients? Have you ever been guilty of answering the phone to a client while in the supermarket checkout queue?  What about returning a client’s call 10 minutes before you’re due to head out for the school run and end up having to carry on the conversation as you drive? If…

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Baby steps to yes

Taking the Baby Steps to Yes

If you are like many heart-centred business owners you know that your sales conversations could be better – you’re just a little unsure how to improve them. Having a structure to your conversations is that thing that makes the difference between having a lovely, friendly, chatty conversation where you feel it’s gone well, they seem to like you – but…

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Are you selling safety

Are you selling Safety?

When you speak to your clients about your services do you tell them what you think they need to know about how great your service is?  Or do you sell them what they are actually buying? And do you even know the difference? One of the main things that your client buys when they decide to work with you is,…

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