All 'The Sales Conversation' Posts

Wobble

When you Wobble your Client Wobbles

Today I wanted to give you a quick reminder of how important it is to bring a solid, confident foundation to your sales interactions because When You Wobble Your Client Wobbles What I mean by this is that in your interactions with potential clients you radiate a certain energy, and it’s an energy that your client picks up on, often…

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Lowering the Shield – the secret to non-pushy sales

I know that as a heart-centred business owner it is easy to feel anxious about entering into a sales situation because of a fear of inadvertently coming across as pushy. But the thing is, without a really good understanding of what is happening energetically in the sales interaction it is really easy to unintentionally do just that – and push…

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paying client

When is a Client not a Client?

You know you have those phrases that you find yourself saying so often that they almost become one of your personal mantras? Well, this is a post about one of mine. You see, I frequently have clients that post in one of my private Facebook groups something like this: “Yay!  I’ve got a new client!  I met her at networking…

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Sales Mastery

Is it time to Commit to Sales Mastery?

Now, those of you who know me well will know that I do have my “soapbox” moments!  And there’s something in particular that I find myself getting into a bit of a rant about every now and again. I wrote about it last year and it certainly triggered quite a response. It’s an important message and it still bugs me…

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Non pushy sales

How to get Clients without being Pushy

At an event I was attending I got chatting with a lady sitting next to me and asked her  “What do you do?”.  Fifteen minutes later she hadn’t paused for breath and I was hemmed into a corner wondering how I could make my escape. Along the same lines, I had a conversation with a financial advisor but I was…

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No sale

What to do when your Client says “No”

What do you do in that awkward moment at the end of a sales conversation where the client decides “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No?   If so, you are not alone. I recently attended an event where the host made an offer for…

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give them what they want

Give them what they want, not what they need

I’m sure you’ve heard this phrase plenty of times before: Give them what they want, not what they need. And I’m sure you’ve always felt a bit suspicious of it too.   After all it just has that ring of the manipulative about it doesn’t it?   Surely the authentic thing to do would be to be honest with your client…

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5 Mistakes that are Costing you Sales

Do you find that you are frequently having conversations with potential clients that don’t end with a “Yes please!” from an excited and committed client? Does it leave you feeling confused because, honestly, you thought you had great rapport and connection, and you don’t understand what went wrong? If so then chances are you too are making one or more…

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Remember, Sales is all about the Slugs!

During a Q&A call this week I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t forget it – so I thought I’d share it with you too. One of my clients, a coach,  was sharing how, since doing the “Get More Clients Saying Yes!” programme her sales conversations…

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Consider this a Bonus

In my blog last week on “Getting a Decision on the Spot” I mentioned that I like to use a bonus or incentive to encourage potential clients to make a quick decision – rather than follow their very natural and normal human instinct to procrastinate and think about it.   As a result I received a few emails asking about the…

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give them what they want

Are you giving them what they want?

If you’re a heart centred business owner the following scenario might feel familiar to you: You are talking to a potential new client and they are telling you all about their problem and how they want things to be instead: This might be to lose weight, find a new job, start a business, find a man or make more money.…

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Seeding

Seeding – your secret weapon for non-pushy sales

  I don’t teach many “traditional” sales techniques in my programmes. This is because so many of them are based on psychological manipulation and NLP techniques that genuinely heart-centred business owners simply don’t feel comfortable using. “Icky” is a word that gets used a lot! But one very powerful technique from traditional sales that I love and you can master very easily is…

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