All 'The Sales Conversation' Posts

Remember, Sales is all about the Slugs!

During a recent Q&A session, I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach,  was sharing how, since doing the “Get More Clients Saying Yes!” course her sales conversations have…

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woman knocking at door seen through a peephole and smiling

I really struggle to sell myself

Today I want to talk about a phrase that I often hear, either during my live Q&A sessions, or within my Facebook community… “I really struggle when it comes to selling myself.” Watch the video or scroll down to read more.   Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to…

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To Sell or Not to Sell? … during Covid-19

In this video I’m talking about what a member of my Business from the Heart Membership called “the delicacy” of carrying on with usiness as usual during the current Coronavirus situation.   She said: “I’m ready to continue with my business. I can pivot my offline business to serve people virtually, but I feel that it could be perceived as opportunistic…

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Fall in love with sales

How to Fall in Love with Sales

If you are like most of the heart-centred business owners that I know you probably shy away from situations that involve “selling” your services. I know this sounds kind of crazy because of course you do want clients! But it’s actually really common – you’re in business because you want to make a difference to others, or because you are…

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Sales as a Highly Sensitive Person (HSP)

A conversation between Marianne Cantwell and Catherine Watkin Do you consider yourself a Highly Sensitive Person (HSP), introvert or empath? Do you ever feel that sales is just not “for you” because you feel you can’t be as bullish and outgoing as you need to be successful? If so then you are going to love this “chat” that my great…

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Why Timing is Everything!

Today I want to talk to you about timing in your sales conversation and why getting it wrong can cost you the sale – even if the client actually wants and needs what you have to offer. The video today was inspired by a sales conversation I had earlier in the year where I was the potential customer. I’d been to…

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Decision on the spot

Getting a Decision on the Spot

This is a question that comes up over and over when I run my “Get More Clients Saying Yes!” course.  It’s also an emotional one, with many clients and friends having strong opinions around the topic. Is it right to try and get a decision on the spot during  sales conversations? Doesn’t that put pressure on the client and make…

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Remember Zippy from Rainbow?

Remember Zippy from Rainbow?

I might be at risk of showing my age with this one… but do you remember Zippy from Rainbow? Poor old Zippy, he had a zip instead of lips so when he went “on and on” talking too much his friends would just grab one end of the zip and pull it round to shut him up! Do you need…

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Staying Inside the Sales Bubble

Staying Inside the Sales Bubble

Today I’m talking about something that we used to talk about a lot back in the days of my corporate sales career – the importance of keeping your potential client inside your “sales bubble.” Watch the video below or scroll down to read the blog. What is “staying in the sales bubble”? Here’s how to think about this:   When your…

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The Importance of Handling Rejection Gracefully

Handling Rejection Gracefully

A recent buying experience has  prompted me to talk about something today, something that isn’t strictly part of the sales process, but instead it’s something that happens afterwards – and is more important than you might realise. It’s the importance of handling rejection gracefully. Watch the video below or scroll down to read the blog. The importance of handling rejection…

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The missing question that cost him the sale

The Missing Question that Cost the Sale

Almost every time I come to be on the buying end of a transaction, I get valuable lessons and reminders about the sales process that I know are useful to share with you. But not always.  What I find is that when a sales process is good it feels comfortable and seamless and I walk away from the call with…

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The sales conversation - what could go wrong

The Sales Conversation – What can go wrong?

When I speak to small business owners and clients in my programmes, even though they want more clients they often find they shy away from sales situations, and feel extremely uncomfortable aboaut entering into a sales conversation because of their fears and worries about all the things that could “go wrong”: Watch the video below or scroll down to read…

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