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How it feels when you don't follow up - Catherine Watkin

How your Client Feels when you don’t Follow up

As part of my summer break a few years ago, I attended a small festival where I had a healing session that left me eager to do more work with the healer – but she didn’t have a good follow up process, and so 3 weeks later I still hadn’t booked anything. I did eventually get in contact with her…

I don't need a bicycle - how not to network

But I don’t need a bicycle (aka “how not to network”)

In the Marketing without Social Media Masterclass last week I discussed 10 alternatives to using social media to get clients and grow your business. I always maintain that one of the most effective way to get new clients from a standing start is to network face to face, either online or offline. (I actually prefer to call this “talking to…

avoiding follow up

Are you Avoiding Following-Up?

Having taught hundreds of heart-centred business owners over the past decade I know that one area of sales most people struggle with is the whole “following up” bit. You’ll probably recognise it – it goes something like this: You meet someone while networking (this could be online or offline). You introduce yourself with your Captivating Introduction. They indicate that they…


Why is sales so difficult when you care?

When I write these blogs I spend a lot of time immersed in the hearts and minds of my “ideal client”.   Working with my clients creates an ongoing reflection that allows me to continuously deepen my understanding of what the clients who haven’t yet worked with me need and what their problems are – that way, I can always be…

woman receiving flowers

Lets Celebrate your Problems!

Many years ago when I first got into to the world of personal development I trained with a mentor who used to say: “Successful people don’t stop having problems.  They just have better quality problems” What he meant was that life and business are never going to be easy and smooth and we are always going to have problems.   But…

Why being visible is hurting your business

Why trying to be visible is hurting your business

I want to talk about something that’s been troubling me for a little while now. It’s the idea that you have to be visible if you want your business to work. The reason it troubles me is because for some of us this idea could actually be hurting our businesses. Watch the video – or scroll down to read more. In…

Closing Sale

Getting a Decision on the Spot

This is a question that comes up over and over when I run my “Get More Clients Saying Yes!” course.  It’s also an emotional one, with many clients and friends having strong opinions around the topic. Is it right to try and get a decision on the spot during  sales conversations? Doesn’t that put pressure on the client and make…

Women laughing and having fun

The Forgotten Magic of “Talking to People”

I’ve been having conversations this week with people interested in joining me for my Get More Clients Saying Yes! course (enrolment is now open and we start next week!). One thing I’m asked a lot is whether this course will teach them how to attract new clients, because of course it’s no use being brilliant at sales conversations if you’ve…

money pot

The Therapists and the Money Pots

Something that I notice a lot when speaking to my the people going through my Get More Clients Saying Yes! course is the habit of making assumptions about a potential clients ability to afford to work with them. Here are some of the things that I hear. “My clients are all therapists – they can’t afford my prices” “She’s retired…


Remember, Sales is all about the Slugs!

During a recent Q&A session, I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach,  was sharing how, since doing the “Get More Clients Saying Yes!” course her sales conversations have…

Fall in love with sales

How to Fall in Love with Sales

If you are like most of the heart-centred business owners that I know you probably shy away from situations that involve “selling” your services. I know this sounds kind of crazy because of course you do want clients! But it’s actually really common – you’re in business because you want to make a difference to others, or because you are…


Sales as a Highly Sensitive Person (HSP)

A conversation between Marianne Cantwell and Catherine Watkin Do you consider yourself a Highly Sensitive Person (HSP), introvert or empath? Do you ever feel that sales is just not “for you” because you feel you can’t be as bullish and outgoing as you need to be successful? If so then you are going to love this “chat” that my great…