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But I don’t need a bicycle (aka “how not to network”)

In the ‘Build a Business without Social Media’ Masterclass, I discuss 10 alternatives to using social media to get clients and grow your business. I always maintain that one of the most effective ways to get new clients from a standing start is to network face-to-face, either online or offline. (I actually prefer to call this “talking to people” –…

Why is sales so difficult when you care?

Recently I was reflecting about some of the things I observe in the clients I work with and what their biggest problems are when it comes to enrolling new clients, and it got me thinking….. Why is selling so darned hard for heart-centred business owners? After all, if we really care about our clients and want the best for them…

Why trying to be visible could be hurting your business

I want to talk about something that’s been troubling me for a little while now. It’s the idea that you have to be visible if you want your business to work. Could it actually be possible that the idea you have to be visible if you want your business to work could actually be hurting your business? Of course, it’s not…

Are you Avoiding Following-Up?

Having taught hundreds of heart-centred business owners over the past decade, I know that one area of sales most people struggle with is the whole “following up” bit. You’ll probably recognise it – it goes something like this: You meet someone while networking (this could be online or offline). You introduce yourself with your Captivating Introduction. They indicate that they…

Lets Celebrate your Problems!

Many years ago when I first got into to the world of personal development I trained with a mentor who used to say: “Successful people don’t stop having problems.  They just have better quality problems” What he meant was that life and business are never going to be easy and smooth and we are always going to have problems.   But…

My Pricing Journey

This week I want to talk about a topic that is so important for many of us in the context of our business and money stories – my Pricing Journey. I get asked questions about pricing all the time: How do I know if I’m charging enough? I think my prices are too low but I don’t feel confident enough…

How your Client Feels when you don’t Follow up

As part of my summer break a few years ago, I attended a small festival where I had a healing session that left me eager to do more work with the healer – but she didn’t have a good follow-up process, and so 3 weeks later I still hadn’t booked anything. I did eventually get in contact with her, and…

Why your clients “need to think about it” – it’s all about the Slugs!

During a recent client call I found myself coming up on the spot with an analogy about slugs.  My clients liked it and said they won’t ever forget it – so I thought you’d find it useful too! One of my clients, a coach,  was sharing how, since doing my “Get More Clients Saying Yes!” course her sales conversations have…

Getting a Decision on the Spot

This is a question that comes up over and over when I run my “Get More Clients Saying Yes!” course.  It’s also an emotional one, with many clients and friends having strong opinions around the topic. Is it right to try and get a decision on the spot during  sales conversations? Doesn’t that put pressure on the client and make…

The Forgotten Magic of “Talking to People”

I’ve been having conversations this week with people interested in joining me for my Get More Clients Saying Yes! course (enrolment is now open and we start next week!). One thing I’m asked a lot is whether this course will teach them how to attract new clients, because of course it’s no use being brilliant at sales conversations if you’ve…

The Therapists and the Money Pots

Something that I notice a lot when speaking to my the people going through my Get More Clients Saying Yes! course is the habit of making assumptions about a potential clients ability to afford to work with them. Here are some of the things that I hear. “My clients are all therapists – they can’t afford my prices” “She’s retired…

How to Fall in Love with Sales

If you are like most of the heart-centred business owners that I know you probably shy away from situations that involve “selling” your services. I know this sounds kind of crazy because of course you do want clients! But it’s actually really common – you’re in business because you want to make a difference to others, or because you are…