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when your clients can't afford you

Do you find your clients can’t afford you?

This is a story about me and my business. But it is also a story about you. You see, my clients can’t afford to work with me. Let me tell you more: There is a particular type of person who I feel most strongly called to work with and with whom I do my best work and get the best…

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Sales Mastery

Is it time to Commit to Sales Mastery?

Now, those of you who know me well will know that I do have my “soapbox” moments! And there’s something in particular that I find myself getting into a bit of a rant about every now and again. I wrote about it last year and it certainly triggered quite a response. It’s an important message and it still bugs me…

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What to do about “I Can’t Afford It”

My client (let’s call her Jane) was having a great sales conversation with a potential client for her Big Leap Programme and it was clear just how much this lady would benefit from working with her. But when she asked “would you like to book your first session?” the client said: “Oh, I would love to…. but I just can’t…

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How it feels when you don't follow up

How your Client Feels when you don’t Follow up

I hope you’ve had a wonderful summer and that it’s been relaxing and productive for you in equal measure, and you’re feeling relaxed and ready to refocus on the remainder of the business year. As part of my own summer break a few years ago, I attended a small festival where I had a healing session that was very nurturing…

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How to set prices for your services

How to Set the Right Price for your Services

I know from the clients I work with that pricing is one of the key things that keeps many heart-centred business owners stuck and prevents them getting out there and enrolling new clients. It is so common for me to be asked:   “What should I be charging?”  or “What is the “right price” for my service/programme?”. Well, here’s the gnarly…

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Closing Sale

Why “Closing the Sale” won’t work for your Heart-Centred Business

A few years ago I ran a poll as part of a webinar I was running on “heart-centred sales”. To my surprise over half of the respondents answered that their biggest sales challenge was “Closing the Sale”. This response was not what I expected, and for me it marked one of those big “Aha!” moments that helped me understand my…

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Violet's Boutique in Laguna Beach, California

Sales Lessons from Violet’s Boutique

Last year I was in Laguna Beach, California to attend a live event – I packed my bikini and booked a hotel with a pool so I could relax in the sun for a couple of days before the conference.  Ha!  The universe had other plans and instead I got a week of cold, pouring rain – and of course…

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Therapist talking to client, client looks unhappy

Why selling by the session hurts everyone

Today I want to talk to you about why selling your services by the session or by the hour is not only hurting your business, but it’s also hurting your clients. I’ve had two recent personal experiences that have really highlighted this for me and have inspired me to record this video for you. Watch the video or scroll down…

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