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Avoiding follow up

Are you Avoiding Following-Up?

Having taught hundreds of heart-centred business owners over the past several years I know that the aspect of sales that many people find the most difficult and uncomfortable is the Follow up. You know what I mean, you meet someone while networking. You introduce yourself with your Captivating Introduction. They indicate that they might be interested in what you do.…

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The Pushmi-Pullyu of Sales Conversations

The Pushmi-Pullyu of the Sales Conversation

Today I want to talk to you about the Pushmi-Pullyu of the sales conversation. Do you remember the Pushmi-Pullyu? If you’re not familiar with it, it’s a two-headed animal who has a head on opposing sides of his body. He’s a character from the book and the film Dr. Doolittle. There’s actually a Pushmi-Pullyu in your sales conversations too! What…

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Being more of a Tortoise

On “keeping up” – and why Tortoises go faster

I filmed this video while attending an event in Toronto in Canada a while ago – and it’s become one of those really important videos that I’ve shared over and over again both within my membership community and with clients because it is such an important message about something that I see holds people back in their business far too…

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5 stages of business

Understanding the 5 Stages of Business

This article is going to give you a clarity that I find is missing for a lot of people in their first few years in business – certainly for me those first few years felt like navigating from inside a bank of fog.   Even when things were “working” I often didn’t know why, or know what I was supposed to…

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starting a membership

Are you Thinking about Starting a Membership?

Are you thinking of starting a membership? Or maybe you’ve already started one and the next step for you is to grow it? If so I thought I’d gather some useful resources together for you to help get you started. Here’s why: Back in 2016 I was driving on the South Circular in London when I had the “hallelujah” moment…

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Scared of talking about your clients Problems?

One of the things I often see with business owners who don’t yet feel fully comfortable about sales, is side-stepping or tip-toeing around speaking to potential clients about their problems because they don’t want to come off as insensitive, or even worse, manipulative. They’ve heard all about techniques like using “pain points” to get a client to sign up –…

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What to do when your Client says “No”

What do you do in that awkward moment at the end of a sales conversation where the client decides: “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…

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pricing on website

Should you put your Prices on your Website?

A question I get asked a lot by small business owner’s whether putting your prices on your website is a good idea or not And my answer usually? It depends: Here’s the thing about pricing on your website, and this is what I teach in my Get More Clients Saying Yes! course: There no absolute clear cut answer to the…

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