Sales as a Highly Sensitive Person (HSP)

Sales as a Highly Sensitive Person (HSP)

A conversation between Marianne Cantwell and Catherine Watkin

Do you consider yourself a Highly Sensitive Person (HSP), introvert or empath?

Do you ever feel that sales is just not “for you” because you feel you can’t be as bullish and outgoing as you need to be successful?

If so then you are going to love this “chat” that my great friend Marianne Cantwell of Free Range Humans and I had on the topic of “How to do sales as a Highly Sensitive Person”.

I think you will be reassured to know that if you identify as HSP you are actually likely to be better at sales than a non-HSP (don’t believe me?  listen to the interview!)  After all, as Marianne says, it is easier to teach someone a structure and an approach.   What is much harder (maybe impossible?) to teach is sensitivity and empathy.

I think you will really love this – and even if you don’t identify as an HSP or introvert you are still going to take a lot away.  Like:

  • Why it helps to be sensitive in sales conversations
  • Why being more sensitive has it’s negatives as well as it’s positives and what Marianne and I do to overcome that
  • How to deal with rejection and the risk of being left “bruised” or drained by an interaction with a client.
  • We also share about how we relate to our own clients in order to conserve and manage our energy, whether that is through our sales process, or when delivering our programmes.  So this is sure to give you some of your own insights into how you can design your business to suit YOU.

Do you relate to this?   I’d love to know!  Let me know in the comments below.

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Please leave a comment as I would love to hear your thoughts


  1. Jonathan Moberg on August 2, 2023 at 5:57 pm

    Thank you so much! I can really relate to this as extrovert HSP. If you are HSP and are scared of sales, maybe got “burned” by some workplace trying to learn you to close. Look at this video!!

  2. Rainer Goldmann on December 16, 2020 at 12:58 pm

    wow thats an amazing video. Spot on thank you very much. I am in cold calling sales position working in media as an HSP, a typical fast paced “Wolf of Wallstreet type of environment. This video opened my eyes to what and why I went through what I went through 🙂 Love your work and thank you. I think a lot of HSP peeps can benefit from this video if its shared more widely 🙂 Thanks and greetings from Berlin

  3. Christie on July 24, 2020 at 10:31 pm

    Amazing! Really helpful. Thank you for this.

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