All 'Sales Follow Up' Posts
As part of my summer break a few years ago, I attended a small festival where I had a healing session that was very nurturing and left me eager to do more work with the healer – but she didn’t have a good follow up process, and so 3 weeks later I still hadn’t booked anything. I did eventually get…
READ POST
For many in my community, January is a month of planning and putting things in place to make the rest of the year run more smoothly. So it seems like the perfect opportunity to add in some strategic planning for one of the areas of business that it is easy to overlook or that gets squeezed out in all the…
READ POST
Having taught hundreds of heart-centred business owners over the past decade I know that one area of sales most people struggle with is the whole “following up” bit. You’ll probably recognise it – it goes something like this: You meet someone while networking (this could be online or offline). You introduce yourself with your Captivating Introduction. They indicate that they…
READ POST
As I like to remind my clients, the sales process is an awful lot like the dating process. And if there is one thing that’s guaranteed to be a complete “turn off” for your potential client, it’s when you get into “chasing” mode. You know what I mean: 3 calls to their mobile in a day but they don’t pick…
READ POST
A recent buying experience has prompted me to talk about something today, something that isn’t strictly part of the sales process, but instead it’s something that happens afterwards – and is more important than you might realise. It’s the importance of handling rejection gracefully. Watch the video below or scroll down to read the blog. The importance of handling rejection…
READ POST
What do you do in that awkward moment at the end of a sales conversation where the client decides “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the host made an offer for…
READ POST