All 'Video' Posts

Why would they spend money on me?

“Why would they spend their money on me?”

There is a block that is really surprisingly common amongst the types of heart-centered business owners that I tend to work with:   Doubting the value that you can bring your clients, doubting your own self-worth and doubting the value of the work that you do – they’re all slightly different, but closely related. Watch the video or scroll down to…

READ POST
Can I be "heart-centred" and still be successful?

Can I be Heart-Centred and still be successful?

“Heart-Centred” is a phrase that I use a lot when talking about my approach to business. I first heard it at a time when I was struggling to define who I was in business and who I was here to serve.   When I came across it I instantly felt:  “That’s it!  That’s me… and those are my clients!”. That little…

READ POST

The good news: there is no Price Police

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the video below or scroll down…

READ POST
Why they say YES and disappear

They say “YES” then disappear

Today I’m addressing a very common complaint that I hear from small business owners:  That their potential clients say, “Yes, I’m going to work with you,” or, “Yes, I’m going to buy your programme,” and then they disappear.  They don’t book in, they don’t pay, you can’t get a hold of them, and you don’t hear from them again. And…

READ POST
Why they're just not getting it [your value]

Why they’re just not getting your Value

I recently did a survey of my community asking you about your biggest challenge when it comes to getting clients.  The number one response from the survey by quite a long way was struggling to communicate the value of what you do and not being able to demonstrate to potential clients why what you do can make a difference to…

READ POST
Woman looking out the window

Are you failing to fail?

I want to talk to you about a something a client of mine did recently, because I’m wondering if you’re doing enough of this yourself? The thing she did was to fail spectacularly at something. We’ve only recently started working together and one of the first things I advised her to do, and that she was willing to go out…

READ POST
How NOT to convince people to buy from you

How NOT to convince people to buy from you

There’s something I often hear from people who are looking for help with their sales: “I can’t convince people to buy from me” or “I can’t persuade people to pay for my services”.  What am I doing wrong? Traditional sales methods would have us think that trying to convince or persuade someone is the goal of the sales conversation. However,…

READ POST
How I Grew My Business

How I Grew My Business

I shared with you last week about my 6 year anniversary  that’s coming up on 26th November this year, and the 3 things that I believe have been key to my success. This got me reflecting on the way that I grew my business and as I thought about the different milestones along the way I noticed a bit of…

READ POST
The Pushmi-Pullyu of Sales Conversations

The Pushmi-Pullyu of the Sales Conversation

Today I want to talk to you about the Pushmi-Pullyu of the sales conversation. Do you remember the Pushmi-Pullyu? If you’re not familiar with it, it’s a two-headed animal who has a head on opposing sides of his body. He’s a character from the book and the film Dr. Doolittle. There’s actually a Pushmi-Pullyu in your sales conversations too! What…

READ POST
The vulnerability of sales

The Vulnerability of Sales

There’s so much that we do in business that makes us feel vulnerable. Of course we want clients to notice us and to be attracted to us, but putting ourselves out there can feel scary, because we’re opening ourselves up for potential criticism and rejection. Watch the video below or scroll down for the blog. Some marketers say that if…

READ POST
I really struggle to sell myself

I really struggle to sell myself

Today I want to talk about a phrase that I often hear, either during my live Q&A sessions, or within my Facebook community… “I really struggle when it comes to selling myself.” Watch the video or scroll down to read more. Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to me…

READ POST
Understanding the "No"

Understanding the “No”

Today I want to talk to you about understanding the “No” that you sometimes get at the end of a sales conversation. I’ve noticed a tendency amongst my clients to beat themselves up if a potential client says that “No”. They question themselves, thinking they did something wrong or that they are a failure because they couldn’t get the client…

READ POST