All 'Video' Posts

My Pricing Journey

This week I want to talk about a topic that is so important for many of us in the context of our business and money stories – my Pricing Journey. I get asked questions about pricing all the time: How do I know if I’m charging enough? I think my prices are too low but I don’t feel confident enough…

How your Client Feels when you don’t Follow up

As part of my summer break a few years ago, I attended a small festival where I had a healing session that left me eager to do more work with the healer – but she didn’t have a good follow-up process, and so 3 weeks later I still hadn’t booked anything. I did eventually get in contact with her, and…

Understanding the “No”

Today I want to talk to you about understanding the “No” that you sometimes get at the end of a sales conversation. I’ve noticed a tendency amongst my clients to beat themselves up if a potential client says that “No”. They question themselves, thinking they did something wrong or that they are a failure because they couldn’t get the client…

They say “YES” then disappear

Today I’m addressing a very common complaint that I hear from small business owners:  That their potential clients say, “Yes, I’m going to work with you,” or, “Yes, I’m going to buy your programme,” and then they disappear.  They don’t book in, they don’t pay, you can’t get a hold of them, and you don’t hear from them again. And…

“Why would they spend their money on me?”

There is a block that is really surprisingly common amongst the types of heart-centered business owners that I tend to work with and it shows up as one of the following.  They’re all slightly different, but related: Doubting the value that you can bring your clients  Doubting your own value  Doubting the value of the work that you do Watch…

The Things I Got Wrong in Business

When we start something new, we all start off right at the beginning, with no skill or knowledge and a lot of “not knowing what we don’t know”. And business is no different. That doesn’t mean we are stupid, failures or not cut out to run a business. It’s normal to feel a bit at sea.  And it’s not just…

Staying Inside the Sales Bubble

Today I’m talking about something that we used to talk about a lot back in the days of my corporate sales career that could make a huge difference to the outcome of your sales conversations – the importance of keeping your potential client inside your “sales bubble.” Watch the video below or scroll down to read the blog. What is…

How Zippy from Rainbow can help with your Sales Conversations

I might be at risk of showing my age with this one… but do you remember Zippy from Rainbow? Poor old Zippy, he had a zip instead of lips so when he went “on and on” talking too much his friends would just grab one end of the zip and pull it round to shut him up! Do you need…

The good news is: There is no Price Police!

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the video below or scroll down…

How to handle rejection gracefully

A recent buying experience of my own prompted me to talk about the importance of handling rejection in sales gracefully – and what it could cost you and your business if you get this wrong. Watch the video below or scroll down to read the blog. The importance of handling rejection in sales gracefully When a client tells you they…

How to Create Engaging Content that gets your Audience to take Action

Today I’m sharing a video that I recorded several years ago while in snowy Toronto attending a Mastermind with one of my business mentors, Stu McLaren. It’s a summary of the important steps to creating content that actually gets your audience to take action.  Not just “oh, that’s interesting” but then they move right on by and forget all about…

Why Timing is Everything!

Today I want to talk to you about timing in your sales conversation and why getting it wrong can cost you the sale – even if the client actually wants and needs what you have to offer. The video shared here was inspired by a sales conversation I had a few years ago where I was the potential customer. I’d been…