All 'Video' Posts

Why I break for Christmas (and think you should too)

At the time you are watching this, it’s be the the last working week before Christmas here at Selling from the Heart HQ. From 14th December we close the office for the whole of the Christmas period, until Monday 7th January.   We’ll be putting the “out of office” on the inbox and the phone service, and going off to have…

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Staying Inside the Sales Bubble

Staying Inside the Sales Bubble

Today I’m talking about something that we used to talk about a lot back in the days of my corporate sales career – the importance of keeping your potential client inside your “sales bubble.” Watch the video below or scroll down to read the blog. What is “staying in the sales bubble”? Here’s how to think about this:   When your…

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What 8 years in business has taught me

What 8 years in business has taught me

It was October 2010.   I’d recently qualified as an NLP Practitioner and hypnotherapist and always one to want to do things “properly”, I’d registered my business as a sole trader and set up a business bank account – after all I needed somewhere to pay in that £60 I got from my first ever paying client! Incredibly that was 8…

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The zillion million ways to market your business

The zillion million ways to market your business

This weeks video was inspired by an email I received from a private mentoring client. We’d started our work together by sitting down for a whole day planning a strategy for her business. But a few months in and she sent me an email… Watch the video or scroll down to read more. The email went something like this: “Catherine,…

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The Importance of Handling Rejection Gracefully

Handling Rejection Gracefully

A recent buying experience has  prompted me to talk about something today, something that isn’t strictly part of the sales process, but instead it’s something that happens afterwards – and is more important than you might realise. It’s the importance of handling rejection gracefully. Watch the video below or scroll down to read the blog. The importance of handling rejection…

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The missing question that cost him the sale

The Missing Question that Cost the Sale

Almost every time I come to be on the buying end of a transaction, I get valuable lessons and reminders about the sales process that I know are useful to share with you. But not always.  What I find is that when a sales process is good it feels comfortable and seamless and I walk away from the call with…

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Are you Funny About Money?

When I run the Get More Clients Saying Yes course for authentic sales conversations I always start out by exploring our relationship with sales and money because our beliefs and attitudes in these areas can really hold us back in business. After all, if you believe that it’s wrong to charge money for your gifts or talents.  Or that earning…

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The sales conversation - what could go wrong

The Sales Conversation – What can go wrong?

When I speak to small business owners and clients in my programmes, even though they want more clients they often find they shy away from sales situations, and feel extremely uncomfortable aboaut entering into a sales conversation because of their fears and worries about all the things that could “go wrong”: Watch the video below or scroll down to read…

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How it feels when you don't follow up

How it feels when you don’t Follow Up

I hope you’ve had a wonderful summer and that it’s been relaxing and productive for you in equal measure, and you’re feeling relaxed and ready to refocus on the remainder of the business year. As part of my own summer break I recently attended a small festival where I had a healing session that was very nurturing and left me…

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How I use Joint Ventures in my Business

How I use Joint Ventures in my Business

If you’ve been reading my emails recently, you’ll know that last month I was promoting Ann Wilson’s Financial Freedom University.  That got me thinking about joint ventures and how they’ve been such a key part of my business over the years, both in terms of those partners who spread the word about me, and the partners whose products and services…

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Let them make their own decision

One of the biggest mistakes you can make when in a sales conversation or a sales situation is to appear to make the decision on behalf of the potential client. You’ll know what I mean because you’ve probably been on the receiving end of this yourself.   Where the other person appears to have made their mind up well in advance…

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Is it time for radical action?

What happened when I took “Radical Action”

I’m doing this video today because I wanted to talk to you about taking radical action in our lives or our businesses when there’s something really important to us that we want to achieve. As you know, I’m currently promoting Ann Wilson’s Financial Freedom University, and taking “radical action” is one of the things she talks about within that programme.  …

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