All 'Video' Posts

Therapist talking to client, client looks unhappy

Why selling by the session hurts everyone

Today I want to talk to you about why selling your services by the session or by the hour is not only hurting your business, but it’s also hurting your clients. I’ve had two recent personal experiences that have really highlighted this for me and have inspired me to record this video for you. Watch the video or scroll down…

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woman knocking at door seen through a peephole and smiling

I really struggle to sell myself

Today I want to talk about a phrase that I often hear: “I really struggle when it comes to selling myself.” Every time I hear it, I just think: “Ouch, no wonder you’re finding it difficult!” You see, to me the idea of needing to sell yourself, feels like such a lot of pressure. In fact, I would hate it…

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It's good enough for now

It’s good enough for now

Ever been working on a really important project and found yourself getting stuck and just not making the sort of progress you want to?  This was me a couple of years ago – I had something relatively straightforward to do, but ended up spending a WHOLE day on it – and at the end of that day, I still felt…

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Why would they spend money on me?

“Why would they spend their money on me?”

There is a block that is really surprisingly common amongst the types of heart-centered business owners that I tend to work with: Doubting the value that you can bring your clients, doubting your own value, and doubting the value of the work that you do – they’re all slightly different, but closely related. Watch the video or scroll down to…

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Remember Zippy from Rainbow?

Remember Zippy from Rainbow?

I might be at risk of showing my age with this one… but do you remember Zippy from Rainbow? Poor old Zippy, he had a zip instead of lips so when he went “on and on” talking too much his friends would just grab one end of the zip and pull it round to shut him up! Do you need…

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The Pushmi-Pullyu of Sales Conversations

The Pushmi-Pullyu of the Sales Conversation

Today I want to talk to you about the Pushmi-Pullyu of the sales conversation. Do you remember the Pushmi-Pullyu? If you’re not familiar with it, it’s a two-headed animal who has a head on opposing sides of his body. He’s a character from the book and the film Dr. Doolittle. There’s actually a Pushmi-Pullyu in your sales conversations too! What…

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Being more of a Tortoise

On “keeping up” – and why Tortoises go faster

I filmed this video while attending an event in Toronto in Canada a while ago – and it’s become one of those really important videos that I’ve shared over and over again both within my membership community and with clients. And it’s because it’s such an important message about something that I see holds people back in their business far…

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How NOT to convince people to buy from you

How NOT to convince people to buy from you

There’s something I often hear from people who are looking for help with their sales: “I can’t convince people to buy from me” or “I can’t persuade people to pay for my services”.  What am I doing wrong? Traditional sales methods would have us believe that trying to convince or persuade someone is the goal of the sales conversation. However,…

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How I Grew My Business

How I Grew My Business

I created this video a number of years ago just as I was celebrating my 6th year in business (I recently celebrated my 10th!).  However while it was recorded a few years ago, everything I say is as relevant today as it was then. In it I talk about some of the key milestones I passed during my first two…

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Can I be "heart-centred" and still be successful?

Can I be Heart-Centred and still be successful?

“Heart-Centred” is a phrase that I use a lot when talking about my approach to business. I first heard it at a time when I was struggling to define who I was in business and who I was here to serve.   When I came across it I instantly felt:  “That’s it!  That’s me… and those are my clients!”. That little…

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creating a business you love

How to Create Engaging Content that gets your Audience to take Action

  I shot this Facebook live almost a couple of years ago now in snowy Toronto while attending a Mastermind with my business mentor Stu McLaren. Every time I come to these kinds of business events and conferences I like to bring back some practical tips and strategies that I share with the members of my community – and this…

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The vulnerability of sales

The Vulnerability of Sales

There’s so much that we do in business that makes us feel vulnerable. Of course we want clients to notice us and to be attracted to us, but putting ourselves out there can feel scary, because we’re opening ourselves up for potential criticism and rejection. Watch the video below or scroll down for the blog. Some marketers say that if…

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