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Value your leads

There’s a Time and a Place

When and where do you conduct your conversations with your potential clients? Have you ever been guilty of answering the phone to a client while in the supermarket checkout queue?  What about returning a client’s call 10 minutes before you’re due to head out for the school run and end up having to carry on the conversation as you drive? If…

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Baby steps to yes

Taking the Baby Steps to Yes

If you are like many heart-centred business owners you know that your sales conversations could be better – you’re just a little unsure how to improve them. Having a structure to your conversations is that thing that makes the difference between having a lovely, friendly, chatty conversation where you feel it’s gone well, they seem to like you – but…

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riding the elephant

Are your Rider and Elephant Working Together?

I’ve just finished reading a fantastic book “Switch – How to Change Things When Change is Hard” by Chip and Dan Heath. In it the authors draw on decades of scientific studies as well as examples of real-life turnarounds to analyse why we find change so hard, and what needs to happen for it to be easier. This got me…

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Are you a salesperson

Could you see yourself as a Salesperson?

Do you think you have to be a good Salesperson to get more clients saying “Yes!” to working with you?  If so, that might be the very thing that is holding you back.  I’ll explain why. First of all, can you reflect back to what flashed through your mind when you read the title of this blog post?   What does…

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Are you selling safety

Are you selling Safety?

When you speak to your clients about your services do you tell them what you think they need to know about how great your service is?  Or do you sell them what they are actually buying? And do you even know the difference? One of the main things that your client buys when they decide to work with you is,…

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