A Confused Mind Says “No”

Many keys

As you know, I want my role in your life to be to help you get more clients saying “Yes Please!” to working with you. This doesn’t only mean doing the things you need to do to guide them naturally to a Yes.   It also means NOT doing those things that you might unwittingly…

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Are you Avoiding Following-Up?

Avoiding follow up

Having taught hundreds of heart-centred business owners over the past several years I know that the aspect of sales that many people find the most difficult and uncomfortable is the Follow up. You know what I mean, you meet someone while networking. You introduce yourself with your Captivating Introduction. They indicate that they might be…

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The Pushmi-Pullyu of the Sales Conversation

The Pushmi-Pullyu of Sales Conversations

Today I want to talk to you about the Pushmi-Pullyu of the sales conversation. Do you remember the Pushmi-Pullyu? If you’re not familiar with it, it’s a two-headed animal who has a head on opposing sides of his body. He’s a character from the book and the film Dr. Doolittle. There’s actually a Pushmi-Pullyu in…

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On “keeping up” – and why Tortoises go faster

Being more of a Tortoise

I filmed this video while attending an event in Toronto in Canada a while ago – and it’s become one of those really important videos that I’ve shared over and over again both within my membership community and with clients because it is such an important message about something that I see holds people back…

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Understanding the 5 Stages of Business

5 stages of business

This article is going to give you a clarity that I find is missing for a lot of people in their first few years in business – certainly for me those first few years felt like navigating from inside a bank of fog.   Even when things were “working” I often didn’t know why, or know…

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Are you Thinking about Starting a Membership?

starting a membership

Are you thinking of starting a membership? Or maybe you’ve already started one and the next step for you is to grow it? If so I thought I’d gather some useful resources together for you to help get you started. Here’s why: Back in 2016 I was driving on the South Circular in London when…

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Scared of talking about your clients Problems?

One of the things I often see with business owners who don’t yet feel fully comfortable about sales, is side-stepping or tip-toeing around speaking to potential clients about their problems because they don’t want to come off as insensitive, or even worse, manipulative. They’ve heard all about techniques like using “pain points” to get a…

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What to do when your Client says “No”

What do you do in that awkward moment at the end of a sales conversation where the client decides: “Thank you, but No”? Do your sales conversations end smoothly when the client says “Yes” but descend into awkwardness if it’s a No? If so, you are not alone. I recently attended an event where the…

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Should you put your Prices on your Website?

pricing on website

A question I get asked a lot by small business owner’s whether putting your prices on your website is a good idea or not And my answer usually? It depends: Here’s the thing about pricing on your website, and this is what I teach in my Get More Clients Saying Yes! course: There no absolute…

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The Four Elements to Creating a Business you Love

create a business you love

If you dream of owning a business you love to run – rather than a business you create around something you love but end up surprised to find you don’t enjoy it as much as you thought you would – there are 4 essential elements you need to think about and that you need to…

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How to get those First Few Paying Clients

get your first paying clients

When you first start out in business it can feel like there’s so much going on that you need to think about — people are teaching you how to launch online programmes and how to run Facebook ads and all of these advanced strategies — sometimes the issue at hand is not how to run…

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The good news is: There is no Price Police!

I’ve got some good news for you today – there is no price police! I’m telling you this because pricing confusion is one of the biggest blocks that the heart-centred business owners I meet seem to face.  It can completely block them from getting out there and taking action to attract new clients. Watch the…

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